Case Study: Communication across Cultures

Google community | Befriending speech across cultures The situationMembers of the Google community were communicating across cultures, roles, and emotional contexts.The challenge was not confidence alone. It was how to speak in a way that felt respectful, clear, and...

Case study: Calm presentation under pressure

Morgan Stanley | Presentations /lightening talks The situationA group of women were expected to speak clearly and confidently in front of their line managers. Many were capable and experienced, but pressure changed how they showed up. Speed increased. Clarity dropped....